Ordering
PostScript Brooklyn operates on the principle that customer service and an outstanding product are our most important qualities. The following is a summary of our ordering process. For a more detailed description of our Terms of Service click here.
Samples
Wondering what the paper actually feels like? It can be difficult to tell the true colors and qualities of ink and paper from photos, so we’re happy to send you a sample pack.
All sample packages include a sample of the paper and envelope stock in the color of your choice as well as the ink options in the colors you select.
For digital printing you'll also receive a mini sample of the invite you've selected. There is a $5 charge per digital sample pack that will be credited towards your total should you place an order with us.
For letterpress printing you'll also receive a sample of the letterpressed invite, or, if we do not have a letterpressed sample of your invite in stock, we will send a letterpressed sample with a different design so you can see the quality of the product, plus a mini-sample of the invite you've selected. There is a $10 charge per letterpress sample pack that will be credited towards your total should you place an order with us.
None of the samples sent will include your specific text. All samples will be sent ground shipping.
The full collection can also be viewed in person at either of our stores in Brooklyn or Huntington, NY.
Place Your Order
Our website is designed for you to indicate your choices of quantity, paper weight, fonts, colors, wording, etc., which we will use to provide a quote for your order. For the answers to frequently asked questions, please click on the question marks to the right of the fields on the “Printing, Colors & Fonts” page. These pop-ups were designed to help you make the most informed choices in your design, but if we can be of any assistance during this process, please do not hesitate to contact us by phone (718) 369-8978 (9am to 5pm EST) or email us at orders@postscriptbrooklyn.com.
We will respond with a quote within approximately one business day of receiving your request.
If you’re looking for a custom item, please contact us and we would be happy to see if we can accommodate your request. Custom design fees may apply.
Follow Up
A deposit payment of 50% is required to begin processing your order. As soon as the initial payment is received through PayPal, we will begin the proof process, during which our design team will follow up with you to review all the details of your order and help you achieve your vision.
Proofs
We will prepare a proof of your design in .pdf format that will be emailed to you within 4 business days for your review. We will also provide you with tips to assist you in your review. Colors viewed on a computer screen are not guaranteed as they will vary based on screen settings. We are not responsible for mistakes made after final proof approval, so take your time and make sure you review all elements of your order very carefully. Ink colors will also vary based on printing method. Digital inks will appear different than letterpress inks.
The first 3 proofs are free, each additional proof is $40 per suite.
If you cancel your order after you have received your first proof there is a cancellation fee equal to 10% of the quoted order total.
Proof Approval / Final Production
Once the proof is approved you will receive a final invoice. The design will go into production pending payment of the balance due. Production time is approximately 15 business days.
Ordering Holiday Cards
If you would like to order from our holiday card collection, you can email us at info@postscriptbrooklyn.com and we will get back to you within 1 business day with a quote.
Here is the basic information we will need to know to provide you with a quote:
1. The name of the card
2. Quantity
3. Are you interested in return address printing?
4. Method of printing (digital or letterpress?)
5. If you chose letterpress do you want 1 or 2 colors?
6. Finally, let us know where we will be shipping to
When you are ready to proceed with your order we will need:
1. Your text
2. A photo if you are ordering a photo card (specs to be provided)
All digitally printed cards are printed with colors and fonts as shown. If you have specific requests or changes, additional fees may apply.
